CHARLOTTE, N.C. (WBTV) – If you‘ve recently applied for FEMA disaster assistance due to Hurricane Helene and you have not been approved there are things you can do.

FEMA states that if you are ineligible for assistance, it is not a denial. They may need more information or supporting documentation for FEMA to continue to review your application.

Top 5 reasons why you might not be approved for disaster assistance:

• You have insurance coverage for the loss
• Your home is still safe to live in despite the damage
• The damaged home was not your primary residence
• You received assistance for the same losses or expenses from another source
• Inspectors have been unable to reach you at the contact information provided

You can appeal your decision if you disagree with FEMA’s outcome by:

• Online: If you set up an online account, appeals can be managed this way. Visit DisasterAssistance.gov, log into your account and upload all supporting documents using the correspondence tab and select “Upload Center.”
• In-Person: Visit a Disaster Recovery Center. Be sure to bring your documents.
• Mail: Send your documents to: FEMA – Individuals & Households Program National Processing Service Center P.O. Box 10055 Hyattsville, MD 20782-8055
• Fax: Send your appeal documents to: (800) 827-8112 Attention: FEMA – Individuals & Households Program

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