Job Openings

FOX Wilmington-WSFX-TV
Wilmington NC

Job Summary:
WSFX is seeking a dedicated and self-motivated National Sales/Digital Assistant to back up the traffic department, ensure accurate order entry, and provide outstanding client service. This role involves writing FCC and children’s reports, assisting with EEOC compliance, and working with various teams to implement successful advertising campaigns. You will also manage daily
inventory, interact directly with clients, and oversee TV operations, performing makegoods for national agencies. This position is ideal for someone with a strong background in customer engagement, project management, and media operations.

Key Responsibilities: 

• Back up the traffic department by supporting day-to-day operations, including order
  entry, revisions, and preemptions.
• Write and submit FCC reports, children’s programming reports, and assist with EEOC
  compliance requirements.
• Serve as the internal liaison between National & Digital Sales Managers, station
  management, and other resource personnel to support national and local transactional
  accounts.
• Maintain client relationships and oversee campaign implementation, ensuring optimal
  execution and performance.
• Manage client accounts, ensuring satisfaction and positive ROI, and identifying up-sell
  opportunities within the client’s marketing strategy.
• Coordinate with creative teams to ensure successful development of artwork, ad copy,
  and campaign materials.
• Process orders from national agencies, managing client posts, pricing, and audience
  delivery while maintaining compliance with legal regulations.
• Analyze campaign performance data and present actionable insights to clients to ensure
  goals are met.
• Support internal sales efforts related to Fox Wilmington's website, collaborating with
  account executives to fulfill sales components.
• Track inventory levels and ensure appropriate pricing to avoid LUR violations, especially
  during political windows.
• Assist in filing quarterly and annual reports, including FCC filings and other regulatory
  requirements.
• Continuously monitor and manage high-volume agency accounts, ensuring excellent
  client service and seamless operations.

Key Traits:

• Self-starter with a strong desire to improve customer experience and grow professionally.
• Strong analytical and problem-solving skills with the ability to present data-driven
  insights to clients.
• Exceptional organizational, presentation, and communication skills.
• Ability to thrive in a fast-paced, dynamic environment while maintaining a high level of
  client service.

Skills & Qualifications:

• Minimum of 2+ years of experience in customer service, project management, or
  advertising/media.
• Experience with FCC reporting, children’s programming, and EEOC compliance is a
  plus.
• Proficient in Microsoft Excel, PowerPoint, and Word; experience with Wide Orbit and
  Matrix is a bonus.
• Strong understanding of the sales and media industry with the ability to manage multiple
  projects at once.
• Ability to handle sensitive and confidential information with discretion.
• Bachelor’s degree in Marketing, Advertising, Communications, or a related field is
  preferred.

Additional Information:

• Pre-employment drug screen and MVR check required.
• American Spirit Media offers one of the best training programs in the industry.
• Please send your resume and cover letter to Hugh Hardage at 322 Shipyard Blvd,
  Wilmington, NC 28412, or email to hugh.hardage@foxwilmington.com. No phone
  calls, please.
• Equal Opportunity Employer: M/F/D/V.